Privacy Policy
Last updated: December 31, 2025
Welcome to our e-commerce platform. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
Personal Information
- Name and contact details (email, phone number, address)
- Account credentials (username, password)
- Payment information (securely processed through third-party payment processors)
- Order history and preferences
- Communication preferences
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
- To process and fulfill your orders
- To communicate with you about your orders and account
- To provide customer support and respond to your inquiries
- To send you marketing communications (with your consent)
- To improve our website, products, and services
- To detect and prevent fraud and security issues
- To comply with legal obligations
- To analyze user behavior and preferences
We may share your personal information with:
- Service Providers: Payment processors, shipping companies, email service providers
- Business Partners: Only when necessary to provide our services
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
- SSL/TLS encryption for data transmission
- Secure password hashing
- Regular security audits and updates
- Access controls and authentication measures
- Employee training on data protection
You have the following rights regarding your personal data:
- Access: Request copies of your personal data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Restriction: Request restriction of processing your data
- Portability: Request transfer of your data to another organization
- Objection: Object to processing of your data
- Withdraw Consent: Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the information provided at the end of this policy.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Types of cookies we use:
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences
- Marketing Cookies: Track your browsing habits for targeted advertising
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Account information is retained while your account is active and for a reasonable period thereafter. Order history is retained for tax and legal compliance purposes.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@example.com
- Phone: +880 1234-567890
- Address: 123 Main Street, Dhaka 1000, Bangladesh
